Delivery

We pay huge importance to the convenience and comfort of our customers; hence, we've partnered with reputable white glove delivery firms to ensure that you get the best delivery possible. We offer local and international delivery so you can rest assured that when you make your order, it will get to you, irrespective of where you are around the world.

Domestic Delivery

As per our resolve to offer convenient services to our customers, we've put everything in place for all local orders to be shipped within one business day. However, the shipment of domestic orders placed on Friday from noon will delay until the following Monday. A confirmation email will be sent to you once your order is shipped.

We charge a flat rate on FedEx Ground delivery for all items under 25Ibs. Our flat rate delivery fee is (insert amount).

All items weighing above the 25Ibs mark will incur additional charges depending on the extra weight.

International Delivery

LOU is pleased to announce that we offer international delivery to every destination around the world. We have a standby concierge to assist in seamlessly delivering your orders, both at home and to loved ones.

We ship our packages via FedEx international shipping service so that you can expect topnotch services on the delivery of your package. International delivery can be completed between 3-5 business days. Our business days start from Monday to Friday, excluding holidays.

Note that international deliveries may be subject to taxes and import duties fixed by your local government. All such charges are the sole responsibility of the recipient. Please contact our customer service center to learn more about how these charges affect your delivery.