Privacy Policy

The privacy of our customers is paramount for us at I.LOU. We effectively discuss our products, services, and promotion with you through information gathered from our website. We don't disclose the personal details of our clients except in cases when it is needed to improve our business or help us serve you better. This Privacy Policy only covers information collected through this Website and does not cover any information collected offline by us, including information collected by our 3rd Party Wholesale Retail partners.

This Privacy Policy describes how and what we do with your personal information. Our Privacy Policy also describes the choices you can make about our rights and privileges concerning your personal information.


What we collect and how we use it: The phrases “personally identifiable information” or “personal information” mean any information by which you can be identified, such as your name, address, telephone number, etc. You can visit our web page anonymously. We collect personal information so we can contact you in case of promotions and other services. The following are some examples of how such information might be obtained and used:


Our email newsletter is used to communicate new product availability, store events, promotions, and discounts. If a user requests to receive our email newsletters, they need to provide a valid e-mail address. Real names need not be used to request newsletters.


When purchasing I.LOU products, we may ask you to provide specific information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, etc. We also maintain a record of your online product purchases. You have the right to provide or not provide this information. But if you choose not to provide the information we request, you may be unable to purchase products, or access specific services, offers and content on our website as a guest.


This allows you to decide the communication medium between you and our company. If you prefer not to receive information from us, please let us know by sending your written request via email to You may also contact us at 9173368317. Please provide your full name, mailing address, email address, and phone number when making this request.  Include your email address, full name, and precisely what information you do not want to receive. Please note that it may take up to two weeks for your request to become effective.


I.LOU may use cookies from time to time. A cookie is a unique text file that a website can send to your browser software. Cookies enable a Web site to tailor information presented to you based on your browsing preferences. I.LOU may uses cookies to personalize pages you view, mark or unmark links, or to remember your preferences. If you do not want I. LOU to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a Web site tries to put a cookie in your browser software. Rejecting cookies may affect your ability to use of some of the products and services at our website.


We may track domain names, IP addresses, browser types, resolution, etc. from people who visit our site. We use this information to track aggregate traffic patterns throughout I. LOU‘s Web site. Such information is not correlated with any personal information


Your I.LOU account information is password-protected and safe for your privacy and security. We will never ask you for your password in an unsolicited phone call or e-mail. You are responsible for upholding the secrecy of your password and account information. Remember to sign out of your account and close your browser window when you have finished your shopping for security reasons. Also, when you submit sensitive information via the checkout on our website, such as a credit card number, that information is encrypted and protected by Secure Sockets Layer (SSL) encryption technology.


Please be aware that our site may contain links to other sites hosted by third parties. I. LOU does not control and is thus not responsible for the content or privacy practices and policies of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of every web site that collects personally identifiable information.