Private and Data Protection Policy

As a matter of utmost importance, we've taken necessary measures to ensure that all your personal data are handled properly and are protected.

As a team, we are in full compliance of all standards included in the country's data protection regulation, hence, you can trust that every data we collect from you is kept as safe from external access as possible. In this section, you will be briefed on everything you need to know concerning how we collect and handle data.

Note: Every user of this site, having read and accepted our privacy policy, acknowledges that he/she is comfortable with our terms of use and accepts it wholeheartedly. In the event where a user feels uncomfortable with any part of these terms, he/she can opt out from the use of our site without having to provide any personal data.

Where Does the Privacy and Data Protection Policy Apply?

Our privacy and data protection policy applies generally to all websites and any other online platform owned and controlled by LOU (both now and in the future, unless otherwise stated) that collects personal data.

Please note that the policies in this section do not apply to any third party website and as such, they should not be held responsible based on this policy. We advise that you also research to discover all local provisions required by the law of your country because they may apply additionally to this policy.

Where Does the Privacy and Data Protection Policy Apply?

Our privacy and data protection policy applies generally to all websites and any other online platform owned and controlled by LOU (both now and in the future, unless otherwise stated) that collects personal data.

Please note that the policies in this section do not apply to any third party website and as such, they should not be held responsible based on this policy. We advise that you also research to discover all local provisions required by the law of your country because they may apply additionally to this policy.

What Data Do We Collect?

With direct consent from you, we may need to collect and use any or all of these data when you make use of any of our mediums for transaction or inquiry purposes:

  • First name
  • Last name
  • Address
  • Email address
  • Requests
  • Opinions
  • IP Address and Cookies

Often, we collect your IP address and cookies to help for the smooth administration of our system and for the purpose of keeping proper statistics without identification of any other individual information.

Please note that the cookies we use do not contain any of the user's personal identification information. Usually, we use these cookies to determine the online behavior of users and how they navigate the site. We also use it to determine site use statistics and for sales prospecting.

Of course, you can still use our site while your browser is on "disable cookie", however, you may not gain complete access to some parts of our mediums.

Our Data Use Policy

We use all data received primarily for the purpose of responding to your questions and inquiries and for sending you news and other information about our brand, products, operations and any other thing that may interest you.

We also make use of the data received from you to improve overall users experience on our site.

Your Rights Relating to Personal Data

Generally, LOU will never make use of any of your personal data without your consent. However, in any case where you think that this right has been bridged, you can request for us to delete your data, modify it, or not use it at all for the purpose of commercial prospecting.

Sharing of Personal Data

LOU will never share any of your personal data with other businesses, unless with your express permission.

Please note that at some point, we may communicate part or all of your personal data to our affiliate businesses when necessary for them to accomplish any task given to them. However, we ensure that they use your personal data only to the extent to which you've granted permission and to the extent in which applicable laws permit.

Storage of Personal Data

All personal data received from you are stored in our database or sometimes in the database of our affiliated businesses or service provider.

Personal Data Security

We take the security of your personal data as a matter of serious importance, hence, we've developed mechanisms that will help ensure the security of every data collected. Our processes are tailored to prevent possible alterations, unauthorized access, or loss of your data.